What is a PERS System?

As you age, falls can become increasingly dangerous. In fact, statistics have proven how deadly a simple fall can be to an older adult. However, falls are not the only danger to our elderly loved ones. Loss of independence, limited movements, and other factors that affect one’s quality of life can lead to a premature decline in health as well. That is where a PERS system or Pers Emergency Response comes in.

About the PERS System – Pers Emergency Response

A personal emergency response system, known as PERS, is a great way to help your aging loved one to feel safe and maintain their independence.

A typical PERS system has three components: a lightweight transmitter, telephone connection, and a link to an emergency response call center. Together, these pieces create a system that will alert emergency response units of an incident that requires immediate attention. While some advanced units have an automatic fall detector that notifies the emergency response call center immediately, others rely on the touch of a button. This means that, with a PERS, emergency response is only a button away.

What Vital Link Offers

At Vital Link, we understand how stressful it can be to have an aging loved one retain their independence. After all, we know keeping aging family members safe, protected and healthy can be hard without constant supervision. Because of this, Vital Link offers several different types of PERS systems that can help both you and your loved one stress a little less.

Our Vital Link PERS systems come in several different packages to suit every need and budget. Every system, however, allows for 24 hours a day, seven days a week contact with our EMT-certified emergency response center.

Our traditional landline connects a two-way console directly to your home phone. It comes with a 600-foot range, waterproof touch-button alert pendant that can be worn as a necklace or bracelet. We also offer an in-home cellular package as well that will connect to your cell phone instead of a landline.

Our Belle GPS unit provides your location to the emergency response center should your loved one be unable to respond verbally. With a 30-day charge, this device will also begin flashing to help emergency responders find your loved one. The Belle+ GPS includes fall detection as well. However, it needs charging every five days.

If you are interested in learning more about what Vital Link has to offer with the Pers Emergency Response, please contact us today.


What You’re Getting with Vital Link vs Lifeline Emergency Response

An emergency response system is a great way to keep your loved ones safe, even when you cannot be around. For many, the Lifeline Emergency Response device is the first thought that comes to mind. However, Vital Link can provide the same product, with a tailored, individual experience.

Lifeline Personal Emergency Response System

Lifeline systems offer many of the same features Vital Link provides. This includes support 24 hours a day, 7 days a week, and 365 days a year. Both Lifeline and Vital Link also offer fall detection features that can instantly alert a response team should your loved one fall. Both Lifeline and Vital Link offer battery backups to keep your devices working even if the power should go out. Vital Link also offers in-home cellular, mobile GPS, and landline compatible packages to ensure your loved one has access to help wherever they are.

Personalized Experience and Support

While we offer service all over the nation, Vital Link is a family owned and operated company. Because of this, we understand how important your personal experience and support network is. Each Vital Link employee strives to make sure your loved one is as cared for as one of our own. That means we tailor each plan and service to your specific needs, to ensure your loved one get the quality care he or she deserve.

The Best Lifeline Medical Alert for You

As stated above, having a medical alert system is a great way to keep your loved one safe. It also helps your loved one to feel more independent and can increase their quality of life. If you are looking for the best lifeline medical alert, Vital Link may be for you. Contact us today to learn more about how our system provides you with quality support, quick emergency response, and a personal experience tailored to your needs.

Emergency Alert for Seniors: Protecting Your Loved Ones

The modern world has many advantages. We are instantly connected to anyone around the world almost instantaneously through the Internet; we have made medical breakthroughs that have ended the scourge of once-common diseases like polio, smallpox, and rinderpest; and, though this wouldn’t appear to be from the nightly news reports, we are living in the most peaceful period of human existence thus far.

It is little wonder, then, why the traditional family unit living in the household has changed perceptibly over the course of the twentieth century. While you will be able to find an array of articles bemoaning the loss of the nuclear family, we are not discussing this here. Rather, we are discussing a change of a different sort.

Prior to the mid-twentieth century, the family unit included, in one household, everyone from grandparents on down. The elderly often lived with the family, where they could be cared for. In today’s world, having the elderly live with us is not often an option; with that statement, the growth of worry for the elderly and their wellbeing have mushroomed. We want to care for our parents, just as they cared for us. We don’t want them to be alone, we want them to live life to the fullest.

With the benefits of living in the modern age, this shouldn’t be a problem. Indeed, there are so many technological items that can help us make sure they are safe.

The easiest to buy, and the simplest to use, are medical emergency alert buttons.

The Medical Emergency Alert Button

As mentioned above, we live in an age of technology. More specifically, we have entered the years when the Internet of Things has become extremely important. The Internet of Things refers to devices, other than a computer or smart phone, that are connected to the Internet. These help maintain connectivity and provide a streamlined technological process to customize each of our devices to act exactly as we expect them to.

The original medical emergency alert buttons emerged from home alert systems that were developed in Germany in the 1970s. They were initially installed in locations where medical emergencies amongst the elderly were more common: nursing homes for example.

By the early 1980s, the device was being implemented into phone systems. Saving you the more technical jargon, the basic premise was that the individual would wear a “button” on a necklace around their necks. When an emergency would occur, they could press the button, which would send a signal to the telephone, which would call emergency services.

These buttons were not just implemented in the form of necklace-buttons. They found their home as well in cars, with companies like Onstar providing a similar service.

The Present and Future of Emergency Medical Alert Buttons

Over the course of the 1990s and 2000s, various other technologies were implemented. The most important was the advent of so-called “passive systems,” (as opposed to “active systems” which involved pressing the button when an emergency occurred) which use algorithms that constantly monitor when an activity occurs that is not “normal.” Thus, for example, if a monitor picked up activity that suggested the individual fell, it would immediately place a call either to emergency services or to a close family member or friend.

Since those interceding years, the algorithms involved and the monitoring equipment used have become much better. This is a result of technological experience: the computer has learned over time when certain movements absolutely mean an adverse health action occurred or when something may have occurred. The computer then follows an action to follow that response: when it is absolutely sure a fall occurred, it calls emergency services and contacts a close family member or friend.

The devices have also been programmed to speak, listen, and follow through with an action depending on the situation. It can respond to the situation in a way that will be helpful.

While these advances are helpful, there is still a distance to go. As algorithms become more complex, the device will be able to respond in a better way. Moreover, the implementation of video-calling has allowed others, upon receiving an alert that something may have occurred, to check in on their loved ones.

All of these advances help individuals worry less about their family members’ well-being. Done are the days when an individual has to worry about the unknown: technology in medical alert devices are advancing and allowing instant connection to our loved ones. Using that technology will help keep our family members safe.

This is also why these technologies are being implemented on a daily basis in hospitals, nursing homes, and care facilities. As the technologies advance there, so too will the in-home medical devices.

As with everything else in our world, medical alert devices are advancing to help us in life. They will only make things better.


Why Medical Alerts System for Seniors with Fall Detection Are the Best

Falling is hard on anyone. However, when it comes to your loved ones with limited mobility – a fall can spell disaster. Investing in a medical alert system with fall detection can help ensure your loved one enjoys their independence longer while you get a little peace of mind. Want to know more about how medical alert systems with fall detection work? Read below!

Medical Alert Systems with Fall Detection

A medical alert system is a monitoring device that notifies emergency responders with the touch of a button. More advanced units have become available as technology has advanced. Vital Link now offers medical alert systems that connect to your home landline as well as a cellular device. With our more advanced units, your medical alert system can also provide mobile GPS and fall detection services. Fall detection units are lightweight motion sensors, worn as a pendant around your loved one’s neck, that detect falls and issue a call to help automatically. Fall detection services can work with either a traditional landline or an in-home cellular one.

Why Fall Detection Is Important

Fall detection services are important. If your loved one falls and is rendered unable to move or perhaps even unconscious – this can result in serious long-term or potentially fatal issues. (According to the U.S. Department of Health and Human Services, 70% of all accidental deaths in the elderly stem from falls!) In fact, statistics show that one in five senior falls results in hospitalization. By immediately alerting emergency responders, a medical alert with fall detection can be the difference between life and death. When injuries have occurred, the faster your loved one gets help, the more likely they will survivor and recover from the fall. Furthermore, studies have also shown that seniors who are permitted and encouraged to remain physically active are likely to remain healthier longer. Falls that debilitate seniors, or systems that limit independence and activeness, can lead to functional declines.

Vital Link for Loved Ones

If you are looking for the best medical alert system with fall detection in Oakland, CA, contact Vital Link today! Whether you are worried about a senior or another individual in your life with limited mobility, Vital Link has a medical alert system that can keep your loved one safe while still allowing them the independence everyone craves. Give yourself a little peace of mind – contact Vital Link today for more information on how we can help.

Reasons a Care Alert Pendant Is Best for Seniors

When you were young, your parents took care of you. As they age, it is your turn to look after them. However, your senior is not a child. They enjoy and value their independence. Being able to still do the things they enjoy doing, while staying safe, is ideal for everyone involved. To help assist with this, Vital Link offers various types of care alert medical alarm systems. These devices help keep your loved ones active and independent while still providing with peace of mind regarding their safety.

Care Alert Medical Alarm Devices

At Vital Link, we understand your desire to keep your loved ones safe, but also respect and value their desire to remain independent and free to do what they want. Because of this, we offer both landline-based and cellular-linked medical alert packages that can alert emergency responders of an incident from virtually anywhere. While we offer GPS and fall detection services, all of our medical alarm packages come complete with a care alert pendant.

Your Care Alert Pendant

A care alert pendant is a necklace your loved one care wear around their neck or wrist. Vital Link’s lightweight button pendants make it easy for your loved one to immediately call for help should they experience a fall, sudden loss of breath, a fire, or any other kind of emergency. They are 100% waterproof, which means your loved one can even wear them into the shower or tub. With a 600-foot signal range, they are far-reaching. If your loved one presses the button to activate a call, they will be linked to one of our EMD-certified operators at any time of day, every day. Based on the emergency they are reporting, these operators will immediately notify the appropriate response party. With our fall detection package, the pendant is also able to immediately our operators without the press of a button. Our mobile GPS is able to send a call to 9-1-1 even if your loved one is outside of their cellular coverage area as well, making it easy to get a distress signal and location to emergency responders no matter where they are.

Vital Link’s Medical Alert Systems

At Vital Link, your family is as important to us as our own. We understand how important it is to keep them safe. Our staff can help you find the right medical alert package for you and your loved ones. Whether you are shopping for a senior or another person with limited mobility, we are here to help you keep them safe.


Helping Your Loved One with a Medical Alert System

Age and illnesses are both difficult things to deal with, even more so when they occur at the same time. If you’re currently helping to take care of your loved one, there’s one time of the day that worries you: when you’re away. Becoming a caretaker is no easy task; having a system in place when you’re not able to be there is crucial – here’s why.

Emergency Situations

The last thing you want to worry about is your loved one potentially sustaining an injury while you’re at work or with other members of the family at an outing. Having a proper medical alert system in place can give your loved ones access to emergency services, giving you both peace of mind. You’ll be able to focus on your current task, knowing full well that your loved one is perfectly safe at home.

Able, But Living With Diseases

Even if your loved one is physically capable and able to do things for themselves, life-threatening diseases can still impede upon their daily lives and quality of life. Disease such as diabetes and epilepsy are hard to manage and can cause “attacks” to the body without much warning. If your loved one only has a few seconds before their disease begins to wreak havoc on them, their medical alert system could be the difference between critical care, and receiving the medical attention they need right away.

Physical Rehabilitation

If your loved one has recently sustained injuries that have left them in need of physical therapy or total physical rehabilitation, they could have years ahead of them on the road to recovery. Take the uncertainty out of their in-home recovery process by giving peace of mind to the entire family.

The Most Trusted Medical Alert System in San Francisco

If you’re worried about your loved one while you’re away, you’re not alone. We’ve helped countless others with the most trusted alert system in San Francisco. Contact us today to learn how we can implement this system into your loved one’s life as soon as possible, giving both of you peace of mind.

Fall Prevention | What if There is a Fall and There’s No One Around to Help?

Whether you’re a caretaker, loved one or a friend of someone who is a senior or disabled, the thought of them sustaining an injury due to falling can be quite stressful. If you’re concerned about your loved ones risk of falling—especially when they’re on their own—you’re not alone. Learn what steps you should take for fall prevention.

Contingency Plans Are a Must for Fall Prevention

Unfortunately, there is no way to guarantee that your client, friend or loved one will never fall. The world is full of proverbial banana peels. Therefore, it’s necessary to be prepared for a fall and have a contingency plan in place. One way to prepare for the possibility of falling is to have an easily accessible way to call for help. Because falls often occur in areas of a home that don’t offer immediate access to a phone—like bathrooms or staircases—it’s a good idea to install an alert system. Having a fall detection system in place could save someone from feeling stranded after they’ve taken a fall.

In addition to installing an medical alert system, it’s a good idea to teach your client, friend or loved one how to fall to avoid injury. If they feel that they’ve lost their balance and are about to take a fall, they should keep their elbows bent, have some give in their arms, protect their head, and try to land on their muscles, not their bones.  Additional measures should be taken after a fall:

  • Remain Still: Depending on the severity of the fall, they may be swelling or bleeding in certain areas, and it’s crucial that they remain still to prevent making matters worse.
  • Self Awareness: They should note where the impact was, where they can feel swelling, and any other additional information that will help EMTs or ER nurses.
  • Identify the Cause: Did they simply slip, or did they fall due to a misplaced or unnecessary object in their home? When they can pinpoint the cause of the fall, it gives you insight into areas of the home that may still be unsafe.

If you know someone who is at risk of falling and does not have a medical alert or fall detection system in their home, see about outfitting them with one of Vital Link’s alert system and help buttons. Our products provide peace of mind and enables individuals to access help 24/7. View our service and product offerings today.

How to Safeguard Your Home to Prevent Falls

While “home” is supposed to be a safe space for everyone, for seniors, it can be a stage for falls and subsequent serious injury. Taking a wrong step could result in a hip fracture, cut, and even a brain injury, and could also be psychologically traumatizing enough to force you to avoid certain areas of your house. Because of this, taking small measures to help diminish the risk of falling at home is a necessity. Read on to learn how you can safeguard your home to prevent falls.

Use Assistance for Stairs

If you live in a house that is more than one-story tall and must access all levels of your home, make sure to equip your stairs with nonslip treads and handrails for both sides of your stairway. This assistive equipment will make the trek up and down the stairs more manageable and safer.

Move Cords Out of the Way

Electrical and phone cords that run through the middle of walkways or rooms present dangerous tripping hazards for those at risk of falling. Remove these hazards by rearranging your cords so that they are out of way and not blocking your walking path.

Install More Lighting in Your Home

Attempting to navigate your home in near or complete darkness could easily result a trip, bump and fall. Reduce the risk of this scenario by keeping your home brightly lit. Examine your home to find areas that are dimly lit and install more lighting in those areas. In addition, place a lamp within reach of your bed for nighttime needs and store flashlights in easy-to-access areas in case of a power outage.

Optimize the Kitchen

Many home kitchens are built with shelving and cabinetry that can be hard to access for most people. Make sure you don’t slip and fall trying to access items in these tall storage areas by placing your kitchen necessities on easy-to-reach areas.

Double-Check the Bathroom

Ensure that your bathmat is non-slip, that there are easily accessible handles or railings installed in your bathroom, and that your bathroom is cleaned regularly to avoid slippery soap buildup.

Have a Plan in Place in Case You Fall

Taking the steps listed above will help you reduce the risk of falling, but you should still have a plan in place in case a fall does occur. Having access to a medical alert system and a fall detection pendant could help greatly if you do fall.  



The safest and most secure way to hide your door key to allow unforced entry in case of an emergency is a lockbox. Our lockbox can be hung on pipes, metal gates, or even a door handle and will ensure Emergency Services can get to you quickly and easily without breaking a door. These boxes open easily using a combination you choose and set yourself. You can change your combination as often as you wish for added security. When you change it, we need to be notified of the new combination for your own safety. Our monitoring center will keep the information on file and will only give the combination to emergency personnel when they require it for unforced entry. You can also specify if you would like us to give the information to your responders but that is not part of protocol unless specifically requested by the client.

Automated Medication Dispenser

The medication dispenser is a great way for caregivers and family members to assist clients that need a reminder to take their medication. With 28 slots, the machine can be filled up weekly or even monthly as needed. The medication is placed into the refillable plastic cassette and locked so that only the person refilling the medication is able to change the times and pills. Setting the prescription times is very easy and similar to setting an alarm clock. Once the system is set up, an alarm will signal and a buzzer will sound when it is time for the client to take the medication. When the slot pops open, if the medication is not removed from the drawer within a programmed time, the buzzer will continue to go off until the medication is taken and slot is closed.

Cord Link

Wouldn’t it be comforting to know you could get help even if you couldn’t reach your pull cord?

The Pull-Cord

People who live in retirement communities often rely on pull-cords to get help in an emergency. If you have a pull-cord, then you know that sometimes you may have an emergency and not be able to reach the cord to call for assistance. You could wait for many hours before help has arrived. Perhaps it has happened to someone you know. The cord mate help button acts as a remote control to pull the cord for you when you are unable to reach it. This could save your life in an emergency!

How Cord-Mate Works

Cord-Mate comes with a help button on a necklace. The other part called the activator is connected to the pull-cord. When the Help Button is pressed, it sends a radio signal through the air and walls to the Activator. This tells the Activator to pull the cord for you. The lightweight Help Button can also be worn on your wrist. It is waterproof and can be used when showering.

Belle GPS UnitSystem

The GPS device is a two-way mobile voice unit that uses a cellular network for location service. When activated, the device pinpoints the subscriber’s location using satellites. The operator is then able to communicate with the client over the speaker on the device and dispatch family, friends, or emergency personnel as specified. With GPS tracking, our monitoring center is able to pinpoint the clients’ location and send help quickly. Whether at home or at the grocery store, this mobile device allows clients to easily press a button and receive assistance on the go.


  • Mobile, at home and away from home, emergency response coverage
  • Direct voice contact with medically trained emergency response operators who will know who you are and where you are, even when you are away from home
  • We dispatch the closest available emergency responders to your location
  • Uses AT&T cellular voice and data network nationwide that works in over 97% of the inhabited areas of the United States
  • GPS satellite tracking technology
  • Online location mapping
  • No equipment to buy

The first and only complete medical alert system that works in the home and does not require a landline phone to give you mobile coverage anywhere you go.

Fall Detecting Pendant

Falling is one of the biggest threats for our elderly population. Falls may lead to declining motor functions and poor health and they often relate to significant morbidity. How to manage the risk of falling, and how to detect actual incidents, are important issues for medical care professionals as well as for the people they serve. A simple fall may cause devastating consequences. The Fall Sensor can help you obtain immediate help without a lengthy delay.

This lightweight pendant has the ability to detect a change in motion to allow the unit to send a signal to our monitoring center without being pressed. A great alternative as a way help for those who lose consciousness or forget to press their pendant to get. The Fall Sensor is designed to detect a fall and offers a comprehensive way to manage your risk of falling 24 hours a day. If there is no sudden movement or tilt from horizontal to vertical within 10 seconds of a fall detection alarm, an ‘unconsciousness’ alarm will be raised, allowing the most appropriate action to be taken. In addition, help can be summoned by pressing the pendant’s button. If a fall is detected, a call is automatically dialed to our central monitoring center to open two-way communication to ensure the client’s problem is handled properly and in a timely fashion.


  • Low Battery Detection
  • Lightweight
  • Smallest and most delicate fall detector on the market
  • No Equipment to buy