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Personal Emergency Response Systems

Proudly Serving the Bay Area Community!




It doesn’t matter where you are in the U.S., whenever someone using the a personal emergency response system falls, becomes ill, or has another type of emergency, the system contacts a loved one or a response team. Bay Area residents can be accommodated through direct appointments with our caring staff who will help guide each person, whether caregiver or senior, through the process of choosing the right medical alert system. Our one-on-one appointments will ease you through selection to set-up.

Our emergency alert products  fit the needs of any aging adult. Pendants that hang around the neck for easy accessibility are available, as well as ones with fall detection. Finding the one for yourself or your loved one simply comes down to the features each product provides.


The Vital Link Difference

We understand that are many other medical alert monitoring systems available, but we feel this type of product deserves individualized attention. Something that some of the bigger brands cannot always provide.

  • Vital Link is a family-owned company
  • We advocate for the support of our local Bay Area seniors
  • We treat our clients like we would want someone to treat our parents and grandparents
  • Our medical alarm monitoring center can handle over 150 different languages to accommodate everyone
  • As an advocate for seniors, we regularly conduct presentations about medical alert devices to spread awareness of their ability in keeping seniors safe in their home, and many times, allow them to live independently for longer.
  • Discounts for veterans and Meal on Wheels recipients are available.

When one of our clients calls us, the person speaks to someone who genuinely cares and wants to help them – whether it’s an emergency or not. It’s important our clients feel as though we are there for them no matter what is happening to them.


Bay Area Medical Alert Installation

If you live in one of these counties, one of our Vital Link installers will come to your home to set up the emergency alert system for you – it only takes about an hour.


  • Sonoma
  • Napa
  • Marin
  • Solano
  • Contra Costa
  • San Francisco
  • Alameda
  • San Mateo
  • Santa Clara
  • Santa Cruz


During installation, we will review everything you need to know about the system. We are patient, thorough, and ready to answer all questions.

Monitoring the system and all equipment is part of the plan. We will ensure your battery doesn’t die, swapping out equipment when needing an upgrade, and troubleshooting problems as soon as they arise.

When you want a personable, close relationship with your emergency alert system company, choose Vital Link. We want to help you and your loved ones through this stage of life in the safest way possible.

Not sure if we do personal installation in your area? Contact us now.

Vital Link proudly supports: